Getting Paid

Details regarding guest charges, payouts, and managing your merchant account

13 articles in this collection
Written by Lodgable Team

Refunding Security Deposit

How and when to refund the security deposit

Written by Lodgable Team
Updated over a week ago

How do I get paid with an Expedia reservation

How to get paid with a reservation from Expedia

Written by Lodgable Team
Updated over a week ago

How do I get paid?

When do I have to charge the guest directly?

Details about being merchant on record

Written by Lodgable Team
Updated over a week ago

How do I calculate my earnings?

Reservation settlement process - as a host, I've fulfilled a booking, and want a detailed breakdown of my income and charges

Written by Lodgable Team
Updated over a week ago

How and when does Lodgable pay me?

Details about receiving a payment, once the booking channel charges the guest

Written by Lodgable Team
Updated over a week ago

How can I get paid with PayPal?

Directions for receiving your first payout

Written by Lodgable Team
Updated over a week ago

Manage your transactions

How do I activate my merchant account?

Step by step instructions for connecting a stripe account

Written by Lodgable Team
Updated over a week ago

How do I manage my merchant account?

Directions for managing your Stripe account

Written by Lodgable Team
Updated over a week ago

What if Stripe doesn't support my country? How can I use Lodgable?

Some international clients may not be supported by Stripe

Written by Lodgable Team
Updated over a week ago

Accepting Payments

How do I charge a credit card in Lodgable?

For some sales channels and manually created Lodgable reservations, you may need to directly charge the guest's credit card.

Written by Lodgable Team
Updated over a week ago

What should I do if a credit card is declined?

How to report an invalid credit card or enter correct credit card credentials

Written by Lodgable Team
Updated over a week ago

Refunds

How do I refund a guest on Lodgable?

Written by Lodgable Team
Updated over a week ago

Disputes and Chargebacks

What should I do if a guest disputes a charge?

How to dispute a chargeback

Written by Lodgable Team
Updated over a week ago