Lodgable

How and when to refund the security deposit

Refunding Security Deposit

How to get paid with a reservation from Expedia

How do I get paid with an Expedia reservation

Skyler Garcia

Details regarding guest charges, payouts, and managing your merchant account

Getting Paid

When do I have to charge the guest directly?

Reservation settlement process - as a host, I've fulfilled a booking, and want a detailed breakdown of my income and charges

How do I calculate my earnings?

Details about receiving a payment, once the booking channel charges the guest

How and when does Lodgable pay me?

Directions for receiving your first payout

How can I get paid with PayPal?

How do I get paid?

Step by step instructions for connecting a stripe account

How do I activate my merchant account?

Directions for managing your Stripe account

How do I manage my merchant account?

Some international clients may not be supported by Stripe

What if Stripe doesn't support my country? How can I use Lodgable?

Manage your transactions

For some sales channels and manually created Lodgable reservations,  you may need to directly charge the guest's credit card.

How do I charge a credit card in Lodgable?

How to report an invalid credit card or enter correct credit card credentials

What should I do if a credit card is declined?

Accepting Payments

How do I refund a guest on Lodgable?

Refunds

What should I do if a guest disputes a charge?

Disputes and Chargebacks

Find answers and get help from Intercom Support and Community Experts

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