Currently, when a host or a guest cancels a reservation in Airbnb, that reservation will still show in the Escapia Reservation Grid.
Find out more about guest cancellations in Airbnb.
In order to free up the calendar for a new booking, follow these steps:
Confirm the cancellation has been completed in Airbnb
Login to Escapia
Since Airbnb controls the funds for Airbnb reservations, be sure to accurately record the expected payments according to the Airbnb Cancellation Policy for the account.
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